Terms & Conditions

Last updated: February 5, 2025

Welcome to Lead Wise ("us", "we", or "our"). Lead Wise provides a SaaS chatbot service designed to enhance customer engagement and lead generation. By using our services, you agree to comply with these Terms & Conditions.

General Terms

Use of Our Service: By accessing and using Lead Wise, you agree to these terms. We reserve the right to update pricing, features, or policies at any time, and we will notify users of significant changes.

User Account

Account Responsibility: Users must provide accurate information when creating an account. You are responsible for maintaining the security of your login credentials. Any unauthorized use of your account must be reported immediately.

Products and Services

Service Access: Lead Wise provides a cloud-based chatbot service. Availability may be subject to maintenance and unforeseen disruptions. We strive to maintain optimal uptime but do not guarantee uninterrupted service.

Subscription and Billing

Billing Terms: Lead Wise operates on a subscription model. Fees are charged according to the selected plan. Failure to make timely payments may result in suspension or termination of service.

Order Cancellation

Cancellation Rights: Users may cancel their subscription at any time. Refunds are issued only as per our refund policy. Lead Wise reserves the right to terminate accounts for violations of these terms.

Third-Party Links

External Sites: Our platform may include links to third-party services. We are not responsible for their content or policies. Users should review external site terms before engaging.

Service Availability and Errors

Information Accuracy: While we aim for accuracy, errors in pricing, features, or service descriptions may occur. We reserve the right to correct such errors without prior notice.

Data Rights

Data Privacy and Control: Users retain rights over their data. For more details on data collection, usage, and deletion, please refer to our Privacy Policy.

Liability and Limitations

Liability Cap: Lead Wise is not liable for indirect damages, data loss, or business disruptions. Our maximum liability is limited to the amount paid for the service in the last billing cycle.

Governing Law and Jurisdiction

Legal Framework: These terms are governed by applicable federal laws. Any disputes shall be handled in the appropriate legal jurisdiction as determined by law.

Contact Information

Queries: For any questions regarding these terms, please contact us via our website or customer support email.