Privacy Policy

Last updated: February 5, 2025

Welcome to Lead Wise. This Privacy Policy explains how we collect, use, and protect your personal information when you use our SaaS chatbot services. By using Lead Wise, you agree to the collection and use of information as described in this policy.

Information Collected

Lead Wise collects information necessary to provide and improve our chatbot services. This includes user interactions, contact details, and usage analytics. We do not sell or rent your personal data to third parties.

Account Information

To use Lead Wise, you may need to create an account, providing details such as your name, email address, and password. This information is used to manage your account and provide support.

Payment Information

We use third-party payment processors like Stripe for handling transactions securely. Payment details are processed directly by these providers and are subject to their privacy policies. Lead Wise does not store your payment information.

Usage Information

We collect data on chatbot interactions, user behavior, and technical logs to improve Lead Wise’s functionality and user experience.

Legal Compliance and General Use

We may disclose personal information if required by law or to prevent fraud and security threats. Aggregated and anonymized data may be used for analytics and business insights.

Data Sharing and Disclosure

We use third-party services, such as analytics providers, to enhance Lead Wise. These partners only access data necessary to perform their functions and are obligated to protect it.

International Data Transfer

Your data may be stored and processed in locations outside your country. We ensure appropriate safeguards for international transfers.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Some limitations may apply based on service requirements.

Data Retention

We retain data as long as your account is active or as needed for our services. You may request data deletion at any time.

Security

We implement security measures, including encryption and access controls, to protect your data from unauthorized access or misuse.

Children's Privacy

Lead Wise is intended for business use and is not directed at children under 18. We do not knowingly collect data from minors.

Changes to Privacy Policy

We may update this policy periodically. Continued use of Lead Wise after changes indicates your acceptance. Significant updates will be communicated via email.

Contact Us

If you have questions about this Privacy Policy, contact us via our website or support email.

Agreement

By using Lead Wise, you acknowledge and agree to this Privacy Policy.